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Robo Calls

Jun 21, 2021 | Laurel Highlands Area, Northern Poconos Area

Are you Tired of Robo Calls?

Receiving calls about your expiring car warranty is annoying. Robo calls are even more annoying because you can’t tell the person on the other end of the phone to remove you from their list. Robo calls can be made to both your landlines and your cell phones and can become a real nuisance if you are trying to work from home. So, what is the best way to deal with these unwanted calls?

Home Phone Fixes

Robo calls have reached peak performance, with many people receiving multiple calls a day, some being illegal. There are a number of things you can do avoid receiving robo calls. Here are some to try:

  1. Use the Federal Do Not Call list. This will stop all legitimate telemarketers, but it does not stop robocallers or scammers. These callers are illegally calling anyone and everyone and not following a list. This will stop salesmen or recruiters. It is free to register. Some calls can still go through, including charities, political groups, surveys and collections. You should report any unwanted calls you receive after being on the registry for 31 days.
  2. Use Caller ID. If you get a call from a number you don’t recognize, don’t answer it. Caller ID can be added to any LHTC Broadband landline. Contact our Customer Service department for more information.
  3. If you do answer a robo call, do not say anything and hang up immediately. If you talk or press a number this will tell them it is a legitimate number and they will attempt to call again. Most importantly, never say “yes” to a robo call, as there really is a scam where they can record your affirmative and use it to steal your identity. If someone says, “Can you hear me?” and you don’t know who it is, hang up!
  4. Use your LHTC Broadband invoice for the call details to see where the unwanted numbers are coming from. You can block specific numbers or report them. Be aware that the worst scammers spoof or rotate their numbers. They also use numbers that appear to be your own phone number. Avoid answering those numbers.
  5. Turn on anonymous call rejection. This will block a lot of robo calls because they don’t want caller ID picking up their numbers. To turn on anonymous call rejection pick up your home phone and dial *77. To turn it off dial *87.
  6. While not the most practical fix, if you are getting a lot of robo calls, you can always turn your ringer off. If you are running a business or are someone’s primary contact, this isn’t the best solution. It has, however, been quite effective for many people. Scammers often give up on a number if nobody ever answers the phone.
  7. The best and easiest solution to handle robo calls is add the Robocall Blocker feature to your landline. The Robocall Blocker is available to phone customers in the Stahlstown and Indian Head exchanges and will eliminate telemarketers, political calls, phone spam, and tele-scammers. You can add up to 10 numbers that can ring through automatically without having to listen to the robocall message for family and friends calling your home.

If you would like to try any of these solutions or add Caller ID, Anonymous Call Rejection or Robocall Blocker please contact one of our Customer Service Representatives today at 724-593-2411!